FAQs

Great design that is personal and simple to understand!

  • When is payment required and what payment types do you take?
    You will be invoiced for your booked consultation after our initial call. After the consultation we will discuss what follow up steps and payments will look like based on the project scope. Preferred payment is through e-transfer.
  • What is the typical timeframe for projects?
    I will typically try to book our phone call shortly after receiving the request online or by email. If you’d like to proceed with an in-home consultation, these are booked within 2 weeks of the call. Timeframes for any plans or services to follow will be discussed at the consultation.
  • I don’t live in the greater Waterloo Region, will you travel to my house?
    Our consultation fee is based on homes in the greater Waterloo Region. Additional travel fees may be added for homes outside this radius. Comprehensive design plans are available to be sent online and are a great choice for homeowners a
  • Does project size matter for pricing?
    Our initial consultation is a flat fee that includes up to 2 hours in your home. This time can include looking at just one space or your whole home if you prefer. Pricing for design or services to follow will be determined by project size and scope.
  • Do you use templates or reuse designs for clients?
    I know many designers that are embarking on e-design will use templates or reuse designs for various clients to save them time and money. This is something I don’t do, as I believe every space and family is unique and their personal solution should reflect such.
  • I need some design advice, but aren’t sure where to begin and have never worked with a designer before. What do you recommend?
    Let’s begin with a call and book an in-home consultation to get to know one another and look at your needs. During this time, we’ll be able to talk about what next steps will be best for your project. Let’s book a call and chat!